We’ve integrated with Zen Desk to start because it is the most used platform for ticketing. We do have the option to request a different integration within the Service Center. Simply tap on “add a service” from the hamburger menu within your company dashboard, search for your preferred platform. Still don’t see your preferred integration? No worries, contact us here or fill out the feedback form in your side menu on home page and we’ll get back to you ASAP.

You can access your tickets from your Company Dashboard. From there you can resolve, open, close, and even communicate with the person who created the ticket.